Clearing up the differences between ISO 22000 and ISO 9001 standards: Consumers around the world demand safe food. Through the years, retailers and food companies continually have pushed their suppliers to have food safety systems in place and improve on them.
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"Catastrophic document failure" is what the auditor said when he saw the cardboard box on the table with papers flowering out of the top.
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Every 30 seconds someone is killed in a road crash – that's more than 1.2 million people per year. A further 50 million suffer moderate to severe injuries. When a road crash claims the life of a loved one, a family is scarred forever.
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Let's examine how health and safety systems, risk management, and other quality management principles could have been applied to prevent this tragedy.
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A multidimensional measurement approach to conceptualizing customer loyalty can offer new insights into growing business through new and existing customers.
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