The Viking warrior did not agonize much over choice. Assuming he intended to procure his sword in a civilized manner, he would go to Thor, his trusted village blacksmith – and he would not bother to ask him questions about the type of steel, the manner of shaping the cutting edge, the hilt or the pommel.

ISO 10018:2012, Quality management – Guidelines on people involvement and competence, a new ISO standard for organizations of all sizes, types and activities, provides a framework for getting the best out of people in the implementation of a quality management system based on ISO 9001:2008, Quality management systems – Requirements.

The pharmaceutical industry is cleaning up its image by investing in a raft of social responsibility and sustainability initiatives. Pharmaceutical companies have historically received much criticism for unethical and non-environmentally friendly business practices that include animal testing, unsustainable sourcing and chemical pollution.

Mattel, the world’s largest toy maker, has been faced with some rough challenges due to safety scandals revolving around toy design and manufacturing in China.