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Independent Quality Assessment: A Call to Arms for Quality Management

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To uphold the integrity of quality control and assessment, it is vital to maintain independence between the original equipment manufacturer and quality management. However, this is often not the case. Machine builders and original equipment manufacturers (OEMs) are designing production equipment as well as the quality assessment tools to inspect their own applications.

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Give Me Authority, You Take Accountability

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Ask employees what is most important to their company and its CEO and they’ll commonly claim it’s the functions that are reported directly to the CEO. However, from my interactions, it seems undeniable that the organization chart plays a significant role in revealing what is important to the leader... and what is not.

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Why Customers Really Leave

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Have you ever wondered why customers say they buy your products based on price—and then in the end, they also stop buying because of price? What’s that phenomenon all about?

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A Galactic Lesson in Quality

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Every spot in the photo is a galaxy, not a star. Each of them contains perhaps 100 billion stars, and along with them, probably hundreds of billions of planets. The center area is a super cluster of galaxies, colorfully labeled CL 0024 + 1654, which is five billion light years from us.

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Carbon neutral meeting for ISO 14001 revision group

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The ISO working group revising environmental management standard ISO 14001 "walked the talk"at their latest meeting in Tokyo, Japan, on 2-7 February 2015 by offsetting their carbon emissions using ISO 14064 for greenhouse gas quantification, reporting and monitoring. So when it came to implementing their own standards, what did they find out? The Organizing Committee of the WG5 Tokyo meeting tells us more.

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